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ProgressBook Assistance


Please complete the form below if you are having difficulty creating your ProgressBook account for CVCC. A registration key is required to set up the account. The keys were distributed at Parent Open House. If you did not attend, the letter with the information was given to the student to give to their parents. If you do not have the registration key, please indicate that in the last fill-in box at the bottom of the form. You will need to complete the form as some fields are required. 

CVCC no longer has the ability to look up usernames or passwords once the account is created. By supplying the information below, we will try to assist you in creating your account.

Most questions have a required response.

Parent first and last name:
Phone number you may be reached at during the day:
First and last name of student used in registration process:
Name of Program:
Date of birth used in registration process:
E-mail address used in the registration process. This will also be the e-mail address used to correspond with you:
Username created: (if a username was not able to be entered, please enter "N/A")
Password created: (if a username was not able to be entered, please enter "N/A")
Did you complete the registration process but are unable to log-in?
If the answer to the above is "Yes", please refer to the attached picture for assistance in retrieving your username and/or password. The information will be sent to the e-mail address used in the registration process. If the answer to the above question is "No", please answer the questions that follow. If you are able to capture a screenshot of an error message, you can upload it here.
If you were unable to complete the registration process, what message did you get?
If known, what browser and version of the browser are you using? (Example: Internet Explorer 10...)
Any additional information that may be helpful or indicate that you need the registration key sent to you.

To validate your submission, please answer the following math problem:

captcha math problem
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(440) 526-5200
8001 Brecksville Rd
Brecksville, OH 44141
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