4.0 Elective
Sales & Service Fundamentals is a transition-focused program.
This program is designed to provide students with disabilities the knowledge, skills, and aptitude necessary to succeed in a service occupation. Students will develop employability skills and the competencies necessary to transition to a work environment.
Sales & Service Fundamentals offers a balance of classroom academics and practical application in various supervised community-based vocational settings.
Annual re-application is required.
Who may participate? High school students may apply. Placement of students with disabilities in the program is an IEP team decision. Annual re-application is required.
What skills will I learn?
- Employability skills
- Human relations
- Customer relations
- Communication skills
- Telephone skills
- Organization processes
- Stocking procedures
- Shipping processes
- Receiving transactions
- Physical inventory
- Inventory control
- Hospitality services
- Business forms
What types of equipment are used?
- Bins
- Dollies
- Two-wheelers
- Telephone
- Computer inventory programs
- Cash register
What should I consider about myself?
- Good attendance
- Common sense regarding safety factors
- Willingness to work
- Self-motivated
- Ability to work well with others
- Good attitude
Successful experiences in these courses will help prepare you for this program:
- Basic Math
- Reading and Writing - Basic
- Keyboarding - Basic
What kind of jobs are available to me upon completion of this program?
- Service occupations
- Inventory clerk
- Warehouse worker
- Salesperson
- Counter, delivery person
- Stocking, receiving, shipping