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View Cuyahoga Valley Career Center
Programs Designed for Students with Disabilities
Sales & Service Fundamentals
Prepares students for a successful transition to a service occupation.

Credits: 
4.0 Elective 

Sales & Service Fundamentals is a transition-focused program.

This program is designed to provide students with disabilities the knowledge, skills, and aptitude necessary to succeed in a service occupation. Students will develop employability skills and the competencies necessary to transition to a work environment.

Sales & Service Fundamentals offers a balance of classroom academics and practical application in various supervised community-based vocational settings.

Annual re-application is required.
 
Who may participate? High school students may apply. Placement of students with disabilities in the program is an IEP team decision. Annual re-application is required.

What skills will I learn? 
  • Employability skills
  • Human relations
  • Customer relations
  • Communication skills
  • Telephone skills
  • Organization processes
  • Stocking procedures
  • Shipping processes
  • Receiving transactions
  • Physical inventory
  • Inventory control
  • Hospitality services
  • Business forms
 
What types of equipment are used?
  • Bins
  • Dollies
  • Two-wheelers
  • Telephone
  • Computer inventory programs
  • Cash register
 
What should I consider about myself?
  • Good attendance
  • Common sense regarding safety factors
  • Willingness to work
  • Self-motivated
  • Ability to work well with others
  • Good attitude
 
Successful experiences in these courses will help prepare you for this program:
  • Basic Math
  • Reading and Writing - Basic
  • Keyboarding - Basic
 
What kind of jobs are available to me upon completion of this program?
  • Service occupations
  • Inventory clerk
  • Warehouse worker
  • Salesperson
  • Counter, delivery person
  • Stocking, receiving, shipping

Instructor: Mindy Wracher
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Find CVCC:
PHONE:
(440) 526-5200
ADDRESS:
8001 Brecksville Rd
Brecksville, OH 44141
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