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Medical Administrative Specialist II

Course Description

 Welcome Back Seniors!!! I hope you had a great summer! 
I am looking forward to a great year! 

Lisa R. Clements, Instructor
Revised, 05/2022

Students will carry out procedures used to manage people and information in medical offices. Students will code medical procedures in accordance with applicable guidelines as well as use technology to convert patient information to electronic medical records. They will also manage the insurance billing and collection process, utilize a patient scheduling and registration system, and develop a compliance program. Medical office safety and security will be emphasized. Specific topics include employability skills, leadership and communications, business ethics and Law, Knowledge management and information technology, customer relations, compliance, corporate social responsibility, Information Management, Business applications, Talent Onboarding, Safety, Health and Security, Quality Management, Operations Risk Management, Project Management, Medical Operations, Electronic Health Records, Medical Coding and Billing, Internal Controls, and Change Management,
Students will apply techniques used to manage people and information in a business environment. Students will learn to build relationships with clients, employees, peers and stakeholders and to assist new employees. They will manage business records, gather and disseminate information, and preserve critical artifacts. They will also examine contracts, internal controls and compliance requirements. Business office tools and applications will be emphasized.
Also students will gain an awareness and working knowledge of CPT Coding Theory and Practice as well as ICD-10-CM Coding Theory and Practice.
Students will be using an Electronic Health Record Management Software system called  SimChart For the Medical Office as well as a continuation of MS Office software to specialize in MS Excel and Outlook.
Students may have the opportunity to participate in a non-paid internship at a local medical facility.  The ideal placement would be for a period of 4-6 weeks and then in January students who are eligible may go on Early Placement into paid jobs.
MSOffice Suite -

=         Microsoft Office Specialist  Word 2019 (3)

=         Microsoft Office Specialist Excel 2019 (3)

=         Microsoft Office Specialist PowerPoint 2019 (3)

=         Microsoft Office Specialist Outlook 2019 (3)


Employment Readiness/Participation         15% (includes wearing uniforms daily, professional demeanor, not on cell phones)
Competency Attainment/Assignments        35%
Tests/Quizzes                                              50%
Late assignments will be graded with a 10% deduction for every day late. Over 1 week late will NOT be give points.

A student should always be in class unless he/she has an extreme illness or a family emergency.  As this classroom is a simulation of a real office each student (employee) has daily responsibilities, consistent attendance is very important. Students who have perfect attendance in each quarter will be invited to the CVCC's 100% Club ceremony for the opportunity to win prizes.

If an student is absent, he/she is responsible for any missed information.  He/she must meet with another student or Mrs. Clements to get any materials or training missed.   Lateness cannot be tolerated by employers.  Therefore, students in this program need to develop the habit of arriving to work (class) on time and being prepared to start work immediately.

If you are consistently absent, it WILL AFFECT YOUR GRADE.

This program is a great opportunity.  Your success and the number of Certifications you earn to put in your job portfolio is totally up to you.
  • Pens
  • Pencils
  • Notecards
  • Notebook
  • Scrubs: Any Color pants and ANY COLOR TOPS
  • NOTE:  Students may wear tennis shoes, nurses shoes or any other closed toe she, however, sandals, flip-flops, and boots of any kind, including Uggs, are prohibited. Participation points will be deducted from Employability grade each time students wear unpermitted items.
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MAS - 11:30 - 2:30
11:30 - 12:15 - Lecture - Instruction
12:15 - 1:15 - Lab work
1:15 - 2:30 - Lab work/Certiport in Library
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(440) 526-5200
8001 Brecksville Rd
Brecksville, OH 44141
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